Effective date: July 1st, 2025.
This Privacy and Cookies Policy describes how printed.ly (www.aukai.printed.ly), a registered trademark of Dos Campos Holding BV (DHC), collects, uses, and protects your personal data. We are committed to respecting your privacy and complying with the EU General Data Protection Regulation (GDPR).
1. Who We Are
aukai.printed.ly is operated by:
Dos Campos Holding BV
Trasmolenlaan 12, 3447 GZ Woerden, the Netherlands
Chamber of Commerce number: 78433991
Email: support@printed.ly
2. What Data We Collect
We collect personal data only when necessary to provide our services. This includes:
- Name and contact details (e.g. email, address, phone number)
- Order information (e.g. products ordered, sizes, delivery preferences)
- Payment details (processed securely via payment providers — we do not store card data)
- Newsletter subscriptions (email address)
- Website usage data (via cookies and analytics tools)
3. How We Use Your Data
We use your data for the following purposes:
- To process and fulfill orders
- To communicate with you about your order
- To send newsletters, if you opt in
- To analyze website traffic and improve user experience
4. Data Sharing with Third Parties
We only share your data with trusted service providers and only where necessary:
- Printful.com – only for order fulfillment (production and shipping)
- Brevo (formerly Sendinblue) – to manage and send newsletters (only if you subscribe)
- Google Analytics – to analyze website usage data (pseudonymized IPs, no personal identifiers)
These third parties process your data on our behalf and are GDPR-compliant.
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual necessity – to fulfill and deliver your order
- Consent – for email marketing (you can withdraw consent at any time)
- Legitimate interests – to improve our website and user experience
6. Your Rights
Under the GDPR, you have the right to:
- Access your data
- Correct or delete your data
- Object to processing
- Withdraw consent (e.g. unsubscribe from emails)
- File a complaint with your national data protection authority
To exercise your rights, contact us at support@printed.ly
7. Cookies Policy
We use cookies and similar technologies to:
- Enable site functionality
- Analyze website usage via Google Analytics
Types of Cookies We Use:
- Essential cookies – for basic site operation
- Analytics cookies – to track visitor behavior (Google Analytics uses anonymized IPs)
You can control cookie settings via your browser or cookie banner when you visit our site.
8. Data Retention
We retain your data:
- For as long as necessary to fulfill your order
- For newsletter subscribers, until you unsubscribe
- For analytics data, up to 26 months (Google’s default)
Customers with a aukai.printed.ly account can download a copy of their personal data at any time from the “My Account” page.
If you wish to have your personal data permanently deleted, you may request this at any time by contacting support@printed.ly. We will erase your data promptly, unless we are legally required to retain it (e.g. for tax or fraud prevention purposes).
9. Data Security
We use industry-standard measures (encryption, secure access) to protect your data.
10. Changes to This Policy
We may update this policy occasionally. Changes will be published on this page with a revised “Effective date.”
Contact
For privacy-related inquiries, please contact support@printed.ly